For sales and marketing teams protecting champion relationships, UserGems is a job-change intelligence platform that tracks when past customers and champions move to new companies, surfacing warm leads from CRM and LinkedIn signals.
Presence & Market Position
#35 of 115
Traditional SaaS Going Headless
▲ 17 60-day move
Measures earned, engagement-weighted share of voice across the GTM voices panel. Methodology →
UserGems is positioning itself as the AI command center for outbound and ABM, expanding champion tracking into a broader layer for signals, scoring, and campaign execution. Its market presence remains established, and practitioner conversation is unusually workflow-specific: teams discuss champion movement inside larger signal stacks, account scoring and sequence routing, and Gem-E handling research and prioritization before reps begin the day. The surrounding category debate focuses on whether signal intelligence remains a standalone layer or becomes embedded in CRM and engagement systems, with data freshness as a practical operating concern. The product strategy now extends beyond job changes into contact-level intent and coordinated sales-and-marketing activation.
Pocus
Crunchbase
TrustRadius
Crossbeam
Factors.aiOutreach, Greenhouse, Mimecast, UserTesting, Lattice, Docebo, Sendoso, LeanData, Tipalti, CaptivateIQ
Work at UserGems? Claim this profile to add customers and case studies.
Business Profile
Founded in 2019, UserGems is an independent, 104-person sales-technology company that has raised $22.4 million and reached an estimated $7.2 million in 2024 ARR. It began with champion job-change tracking, then expanded into a broader signal, scoring, and campaign-execution platform for outbound and ABM teams. That progression moved the business from a focused data product toward an operating layer combining contact intelligence, account prioritization, and automated outreach while retaining job-change data as a differentiated entry point.
Agent Readiness
Measures how easily your agents can build on it — API, MCP, CLI, SDK, docs depth. Methodology →
UserGems has moved beyond a tracking API into a broader agent surface. Its authenticated REST API lets customers add contacts and accounts for job-change tracking, while UserGems MCP lets compatible assistants build and adjust campaigns, sync audiences, draft sequences, and act on live signals and CRM context. Gem-E supplies the scoring, research, and orchestration layer behind those workflows. No public SDK or CLI is currently documented.
IS THIS YOUR BRAND?
Claim this profile
Fact-check your data, add context, and earn the verified badge — free, takes minutes, work email required.
Claim UserGems →