UserGemsA representative verified their company email and completed GTM Report’s profile fact-check. Not a ranking, endorsement, or paid placement.
For RevOps and demand-gen teams, UserGems is an AI command center for outbound and ABM that unifies buyer signals and first-party data into person-level intelligence, then scores and activates in-market buyers through AI agents in Claude and ChatGPT.
Presence & Market Position
#36 of 142
Traditional SaaS Going Headless
▼ 17 60-day move
Measures earned, engagement-weighted share of voice across the GTM voices panel. Methodology →
UserGems is working to occupy the position of an AI command center for outbound and ABM: one system, not a point tool, that consolidates buying signals and transparent contact-level scoring, with an agent, Gem-E, that drafts and sends outreach, now reachable headlessly inside Claude or ChatGPT through its own MCP server. The company argues that stance directly against account-level, black-box intent platforms. Practitioner conversation places UserGems as a fixture in histories of the signal and intent-data category, in workflow breakdowns chaining it with hiring-signal and closed-lost-revival plays, and in category debates over how signal-based ABM tools differentiate as the space consolidates.
Crunchbase
Pocus
Crossbeam
TrustRadius
Factors.aiHubspot, Crowdstrike, Mimecast, UserTesting, Docebo, Workday, Sendoso, LeanData, CaptivateIQ
Work at UserGems? Claim this profile to add customers and case studies.
Business Profile
UserGems started in 2019 in San Francisco, founded by CEO Christian Kletzl and Stephan Kletzl, on a single signal: tracking champions who change jobs. It raised a $20M Series A in October 2021 led by Craft Ventures with Battery Ventures and Tiger Global joining, bringing total funding to $22.4M, and has stayed independent since. The company reported $7.2M in revenue for 2024 and has grown to roughly 70 employees. It spent 2024 and 2025 broadening from job-change alerts into a multi-signal platform, adding the Gem-E outbound agent in January 2025, and repositioned in February 2026 as an "AI Command Center for outbound and ABM."
Agent Readiness
Measures how easily your agents can build on it — API, MCP, CLI, SDK, docs depth. Methodology →
UserGems built its agent layer around Gem-E, an AI outbound agent that scores contacts against hundreds of signals and drafts or sends sequences on a rep's behalf. It has since opened that layer outward: a public API, and a Model Context Protocol server that lets users build and adjust outbound and ABM campaigns directly inside Claude or ChatGPT without touching the UserGems interface. The build-out has moved from an in-product agent toward a headless, assistant-native surface.
IS THIS YOUR BRAND?
Claim this profile
Fact-check your data, add context, and earn the verified badge A representative verified their company email and completed GTM Report’s profile fact-check. Not a ranking, endorsement, or paid placement. — free, takes minutes, work email required.
Claim UserGems →